Plain English summary: Use our website and services honestly. We own our work product until you pay for it in full, at which point IP transfers to you per your service agreement. Don't use our services for illegal purposes. We're not liable for things outside our control. Minnesota law governs disputes.
These Terms of Service ("Terms") constitute a legally binding agreement between you and Prizm Solutions LLC ("Prizm Solutions," "we," "our," or "us"), a limited liability company organized under the laws of the State of Minnesota.
By accessing our website (prizmsolutions.com) or using any of our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.
Prizm Solutions provides custom technology and artificial intelligence services, including but not limited to:
The specific scope, deliverables, timeline, and terms of any client engagement are governed by a separate written service agreement between Prizm Solutions and the client. In the event of any conflict between these Terms and a signed service agreement, the service agreement controls.
We reserve the right to modify, suspend, or discontinue any service at any time with reasonable notice to affected clients.
You may use our website for lawful purposes only. You agree not to:
We reserve the right to terminate access to the website for any user who violates these terms.
The content on this website — including text, graphics, logos, images, design elements, and the overall site design — is owned by or licensed to Prizm Solutions and is protected by United States and international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works of any website content without our prior written consent, except for personal, non-commercial use (e.g., sharing a link or printing for personal reference).
Any information or content you submit to us through our website (such as contact form submissions) remains your property. By submitting it, you grant us a limited license to use it solely for the purpose of responding to your inquiry or providing our services.
The ownership and licensing of work product created during client engagements is governed by the applicable service agreement. Our standard approach is:
Until a project is paid in full, Prizm Solutions retains ownership of all work product. We may display completed work in our portfolio unless the client requests confidentiality in writing.
Specific payment terms are established in individual service agreements. Our standard terms include:
We accept payment via bank transfer, check, or other methods specified in the service agreement. Stripe payment processing may be available for certain engagements.
We understand that clients often share sensitive business information in the course of our engagements. We treat all non-public client information as confidential and will not disclose it to third parties except:
Clients who require formal Non-Disclosure Agreements (NDAs) prior to sharing sensitive information may request one before any substantive discussions begin.
Important: The following disclaimers limit our legal liability. Please read carefully.
Our website and services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Prizm Solutions disclaims all warranties, express or implied, including but not limited to:
AI and machine learning systems, including those we build or integrate, may produce outputs that are inaccurate, incomplete, or unexpected. Clients are responsible for reviewing, validating, and appropriately supervising any AI-generated outputs before relying on them for business decisions.
To the maximum extent permitted by applicable law, Prizm Solutions and its members, officers, employees, and contractors shall not be liable for:
In no event shall our total liability to you for all claims arising out of or related to these Terms or our services exceed the greater of: (a) the total amount you paid to Prizm Solutions in the 12 months preceding the claim, or (b) $100 USD.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such jurisdictions, our liability is limited to the greatest extent permitted by law.
You agree to defend, indemnify, and hold harmless Prizm Solutions and its members, officers, employees, and contractors from any claims, damages, losses, liabilities, and expenses (including reasonable attorney's fees) arising from:
Either party may terminate a service engagement per the terms of the applicable service agreement. With respect to website access:
These Terms are governed by and construed in accordance with the laws of the State of Minnesota, without regard to its conflict of law principles.
Any dispute arising out of or relating to these Terms or our services shall first be subject to good-faith negotiation between the parties. If negotiation fails, disputes shall be resolved through binding arbitration in Hennepin County, Minnesota, under the rules of the American Arbitration Association, except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction.
You agree that any arbitration or legal proceeding will be conducted on an individual basis and not as a class action or representative proceeding.
We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. For active clients, we will provide at least 30 days' notice of material changes via email.
Your continued use of our website or services after the effective date of updated Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you should stop using our website and services.
If you have questions about these Terms or need to reach our legal team, contact us at:
We're happy to clarify anything. Reach out and we'll respond within 2 business days.
prizmsolutions.ai@gmail.com